How to Get Help from Pivotal Group

“Who Do I Reach Out to for Help?”

One-Sentence Synopsis:

Pivotal Group has two departments to help you: our Support Department, and our Member Advocacy Program — here we quickly distinguish the two from one another.

What you’ll learn:

  • When to contact Pivotal Group’s Support Department vs. your Member Advocate.
  • Where to find important documents and frequently asked questions in the members’ area.
  • What to use our members-only Facebook group for.

Why it’s important to your success:

Working with a company that doesn’t have an unnecessarily bloated payroll, like Pivotal Group, takes some getting used to.

But just because there’s not a rep calling you three times a week doesn’t mean you’re in this alone. This video shows you where to turn when you need help.