Many staff members don’t want to change suppliers and aren’t incentivized to do so — make sure to include them in the process if you want to reap the full potential of your Pivotal Group membership.
What you’ll learn:
- The critical importance of clearly defining who’s in charge: You? The optician? The Office Manager?
- Understanding owner vs. employee motivation, and how that can sabotage Pivotal Group adoption.
- How to communicate clearly with your staff & helping them understand why this is helpful to everyone — employees included.
- The importance of tracking PLN maximization to determine whether or not your staff is bought in & following instructions.
Why it’s important to your success:
If your staff doesn’t buy in for any reason — it’s too much work, they’re confused or overwhelmed, or they just find ordering from their old lab easier — it’s costing YOU money.
It’s important that you lead the way and involve key staff members in the process if you want to save $50,000 - $100,000+ per year using your Pivotal Group membership.